Your trust is important to us at DartEV. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website, mobile application, or services. By accessing or using DartEV, you consent to the practices outlined in this policy.
Information We Collect
We collect and process the following types of information to provide a seamless and secure experience:
- Personal Information: Name, email address, phone number, payment details, and address.
- Device and Usage Data: Information about your device, browser type, IP address, and interactions with our services.
- Location Data: With your consent, we may collect location information to suggest nearby charging points.
- Cookies and Analytics: Data collected through cookies, beacons, and similar technologies to enhance user experience and analyze trends.
How We Use Your Information
Your information is used for the following purposes:
- Providing, maintaining, and improving our products and services.
- Processing payments and completing transactions.
- Responding to your inquiries and providing customer support.
- Sending promotional materials, updates, and notifications (where consented).
- Complying with legal obligations and ensuring safety and fraud prevention.
Sharing Your Information
We do not sell your personal information. Your data may be shared with:
- Service Providers: Third-party vendors assisting with payment processing, delivery, or analytics.
- Compliance Requirements: Legal authorities if required to comply with laws or protect rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement advanced security measures to safeguard your personal data. Despite our efforts, no online service can be 100% secure. Please report any security concerns to us immediately.
Your Rights
As a DartEV user, you have rights to:
- Access and update your personal information.
- Request deletion of your data, subject to regulatory requirements.
- Restrict or object to certain data processing activities.
- Opt-out of receiving marketing communications.
To exercise your rights, please contact us using the details below.
Cookies and Tracking
We use cookies to improve functionality and understand user behavior. You can adjust your browser settings to refuse cookies, but this may limit certain features of our services.
Changes to this Policy
DartEV reserves the right to modify this Privacy Policy. Changes will be effective immediately upon posting. We encourage you to review this page periodically for updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
- Email: support@dartevservices.com
- Phone: +91 7240869377
- Address: H-47, Block H, Sector 63, Near Electronic Metro Station, Noida, 201301